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Privacy Policy

At Kelly Cooper Hairdressing, your privacy is paramount. This policy explains how we collect, use, and safeguard your personal information, particularly with our new booking system, SalonIQ.

1. Information We Collect

We collect personal information when you engage with our services or book appointments, including:

  • Personal details: Name, contact information (email, phone), and address.

  • Booking information: Appointment history, services, and preferences.

  • Demographic information: Such as postcode and preferences.

  • Digital data: IP address, browser details, and referral URLs.

2. How We Use Your Data

We use your data for:

  • Managing appointments via SalonIQ.

  • Tailoring services to your preferences.

  • Communicating appointments, offers, and updates.

  • Improving customer experience.

3. Data Storage & Security

We ensure your data is securely stored and accessible only by authorised personnel. SalonIQ also adheres to UK and EU data protection laws, including GDPR.

4. Data Sharing

Your information is not shared with third parties without your consent, except for:

  • Essential service providers like SalonIQ.

  • Legal obligations where necessary.

5. Your Rights

You have the right to:

  • Access, update, or correct your information.

  • Request the deletion of your data.

  • Opt-out of marketing communications.

For any data-related requests, please contact us at 01926 854344.

6. Cookies

We may use cookies on our website to enhance user experience. You can disable cookies in your browser settings if you wish.

7. Updates to this Policy

This policy is subject to updates, and any changes will be posted on our website. Please check regularly for updates.

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